At Better Hearing Co, every service is provided with care, clarity, and clinical expertise.
We take time to understand your hearing properly, explain your options clearly, and support you through each step of your hearing journey.
Our services are best suited to adults who are motivated to improve their hearing and want outcomes that last.
We offer comprehensive hearing assessment using the latest test methods. The hearing test will involve:
A full hearing history Q+A
Otoscopy
Tympanometry
Pure Tone Audiometry (Air/Bone conduction)
Speech discrimination testing
Speech in Noise testing
Clear explanation of your results in plain language
Listening needs assessment
Discussion of hearing aids and demonstration
Hearing Care Plan
Ear wax is a common cause of blocked ears and temporary hearing loss.
We use a gentle micro-suction technique to safely and effectively remove ear wax in a calm clinical environment.
This service is suitable for adults who want professional, careful ear care — without discomfort. If under 18, we would be glad to refer elsewhere.
Ear wax and Keratin ( dried skin) can be stubborn and can often sit in place for months or years. We may use saline and/or olive oil during the appointment but it is recommended to use a syringe or glass dropper to saturate the ear canals 2-3 nights before your ear wax removal appointment. This will soften the wax, making removal easier and more pleasant.
If hearing aids are recommended, we guide you carefully through the process.
We focus on:
Selecting hearing technology that suits your hearing needs and lifestyle
Professional fitting and fine-tuning for comfort and clarity
Education and coaching so you feel confident using your devices
Ongoing follow-up care to support long-term success
Our goal is not just for you to purchase hearing aids — but to use them comfortably and benefit from them every day.
We are an independent clinic with access to a wide range of modern hearing technology, allowing recommendations to be based on what is right for you.
Tinnitus can be frustrating, distracting, and distressing. Sam Sloane has been seeing tinnitus clients for almost 10 years and is ready to help.
We offer professional tinnitus assessment and personalised support to help you better understand and manage your symptoms. Tinnitus is often associated with hearing loss but not always. Care may include:
Tinnitus assessment through a full history and questionnaire
Clear explanation of what tinnitus is and why it occurs
Examination of the ear canals
Full hearing test
Tinnitus pitch and loudness matching
Minimum masking level ( determining what level of narrow band noise is required to mask and ‘mix in’ with the tinnitus)
Practical management strategies
Hearing aid -driven noise generator demonstration
Guidance on hearing technology where appropriate
Our approach is calm, evidence-based, and focused on improving quality of life.
The best type of hearing aid is the one that is actually used.
Your hearing changes over time. Hearing aids need to be serviced, cleaned and adjusted over time. Better Hearing Co can optimize your hearing aids and give you honest advice on whether your current hearing aids are suitable for your needs, or whether they need to be repaired or replaced.
The appointment will include:
A thorough hearing history Q+A
Clean and check of your current devices
Examination of the ear canals
A full hearing test
Re-programming of your hearing aids
Real Ear Measurements (to ensure hearing aids are tuned correctly to you updated hearing levels)
Review of hearing aid management and phone/app use
Honest hearing care plan
*We are equipped to work with all hearing aids on the Enable-approved list. Some older hearing aids may not be programmable.
**we do not program or adjust hearing aids purchased online but are happy to offer advice of how to best manage these hearing devices
