We understand that booking a hearing appointment can feel uncertain — especially if it’s been a long time since you last had your hearing checked, or if you’ve had a negative experience elsewhere.
At Better Hearing Co., we take a calm, respectful, and unrushed approach so you feel comfortable, listened to, and fully informed.
Once your appointment is booked, you’ll receive confirmation with clear details about:
where to find us,
how long your appointment will take,
and what to bring along.
If you use hearing aids or have had hearing tests in the past, bringing any previous reports or devices can be helpful — but it’s not essential. You should bring reading glasses if you need them. You should also feel free to bring a friend or family member for support.
You’ll be welcomed into a quiet, comfortable clinic environment designed to feel calm and non-clinical. You will sit down. There will be a hearing history form to complete.
You will then be brought through to the clinic room. Appointments are unhurried, and there is time to talk. You won’t be rushed through forms or tests- we work at your pace.
Step 1: Listening First
Your appointment begins with a conversation.
We take time to understand:
This helps ensure that any recommendations are relevant to you, not just your test results.
Step 2: Comprehensive Hearing Assessment
A full diagnostic hearing assessment is then carried out. This is not a quick screening, but a detailed evaluation of how your hearing system is working.
Testing is conducted carefully and explained along the way, so you know what’s happening and why.
Step 3: Clear Explanation of Results
Once testing is complete, your results are explained in plain, easy-to-understand language.
We will:
There is time to absorb the information — nothing is rushed.
Step 4: Discussing Next Steps
If support is recommended, we talk through your options together.
This may include:
Any recommendations are guided by clinical judgement, your goals, and what will realistically improve your quality of life.
If ongoing care or hearing technology is part of your plan, we support you with:
Our goal is long-term success - not just a single visit.
